Let Us Focus On Your Greatest Asset, The Customer

Increase customer retention by 60% in just 6 weeks

What We Do

Customer Service Training

Team Building Workshops

Process Improvement


Let’s Talk Numbers

  • 82% of people have stopped doing business with a company due to bad customer service
  • 85% of customers who have a bad experience want to warn others from doing business with that company
  • 85% of Customers are willing to pay up to 25% more to ensure superior service
  • Every $1 invested in Customer Service yields a $3 return
  • 73% of lost customers will not return because of bad service. 


“We couldn’t be more satisfied with Howell Consulting Services. They’re extremely knowledgeable, efficient, very understanding and were willing to take care of our business needs. I can’t express enough the positive impact HCS has had on our business.”

Jacoby Hunt